RETURNS POLICY

All sales are limited to the 14-day return policy for any reason. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Click here to view our Return Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept items for return that have been altered, damaged or removed from original packaging. This includes alteration or damage to any and all box(es), documentation, paper(s), and/or certificate(s) that accompany the item.

Items returned without all accompanying box(es), documentation, paper(s), and/or certificate(s) cannot be refunded until those items are also returned to us.

Seller limits its liability to the buyer to the total amount invoiced. Seller is not liable for any damage that may result from the use of any item purchased through our store. Returns without a valid reason are subject to a re-stocking fee. Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed. A credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first recheck your bank account. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@envisionn.us.

RETURN SHIPPING

To return your product, you should mail your product to Sarasota Watch Co. 4180 South Tamiami Trl Sarasota Florida US 34231

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

SHIPPING

Thank you for visiting and shopping at https://sarasotawatch.com. The following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

https://sarasotawatch.com does not ship to P.O. boxes or APO/FPO addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES, & TAXES

https://sarasotawatch.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

https://sarasotawatch.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

DO YOU SERVICE YOUR WATCHES?

All of our preowned timepieces are serviced by our in house watchmaker before they are listed online. Watches are also carefully inspected before they are shipped. We pride ourselves in giving our customers top-quality service.

DO YOU POLISH YOUR WATCHES?

Brand new watches come with the original manufacturer's warranty. Our preowned timepieces are coved by a one year Sarasota Watch Company mechanism and movement warranty.

DO WATCHES COME WITH A WARRENTY?

Brand new watches come with the original manufacturer's warranty. Our preowned timepieces are coved by a one year Sarasota Watch Company mechanism and movement warranty.

ARE YOUR WATCHES 100% AUTHENTIC?

All of our watches are 100% authentic unless otherwise specified on the product listing on our website.

WHAT IS YOUR RETURN POLICY?

All sales are limited to a 3-day return policy for any reason. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Click here to view our Return Policy

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